Consumer behavior, coupled with technology, is shaping the future of the entire industry. Find out how digital assistants can reduce friction.
Author Archives: Maria Sebastiany
Marriott And Hilton Stay Ahead Of The Sharing Economy, Proving That Airbnb Is Not The Uber Of Hotels On Wednesday this week, two giant hotel chains—Hilton and Marriott—announced their 2016 earnings. Hilton Worldwide Holdings HLT +0.5% Inc., the owner of
Integrating touch points is a matter of survival. Find out how to fill in the gaps to provide a consistent omnichannel experience.